Responsible Gaming
Our Commitment to Safe Gaming
At Love Captured, we believe that online gambling should be enjoyed as a form of entertainment only. Gambling is never a way to earn money or solve financial problems. It should only be pursued with money you can afford to lose, and should never interfere with your personal, family, or financial responsibilities.
Age Verification
We are committed to preventing underage gambling. You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use our platform. By accessing our site, you confirm that you meet this requirement. We reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more money on gambling than intended
- Gambling with money needed for essential expenses (rent, bills, food)
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the extent of gambling
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, family, friends, or hobbies due to gambling
- Borrowing money to fund gambling
- Failed attempts to reduce or stop gambling
- Using gambling as an escape from stress, anxiety, or depression
- Thinking constantly about gambling or planning the next session
Self-Help Tools
We provide a range of tools to help you maintain control over your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Set maximum loss limits to control your spending
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Take a Break: Pause your account for a set period without losing access to your funds
To access these tools, please visit your account settings or contact our customer support team.
Support and Help Resources
If you or someone you know is struggling with gambling, support is available. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free confidential support and advice
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Support meetings and peer help
Website: www.gamblersanonymous.org.uk
International Support Services
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—problem gambling is a recognised health issue, and support services are confidential and free to use.
Your wellbeing is important to us. Love Captured is committed to providing a safe and responsible gaming environment. If you have any concerns about your gambling or would like to discuss your account settings, please contact our customer support team at any time.
Last updated: 2026